Privacy Policy

1 Who we are

Dashly is a trading name of AMEA Ventures Limited. We are a New Zealand business and an agency for the purposes of the Privacy Act 2020

This policy applies to our website, enquiries, payment and onboarding processes, customer projects, support and related communications

2 Information we collect

Depending on how you interact with Dashly, we may collect:

• Your name, email address, telephone number, role and business contact details
• Business name, website, NZBN, industry, team information and workflow requirements
• Order, subscription, invoice and payment-status information from Stripe, but not your complete card number
• Information, files and credentials you choose to provide for discovery, configuration, integrations, support and handover
• Communications, approvals, support requests and feedback
• Technical and security information such as device, browser, IP address, timestamps and website interaction data

Please provide only information that is reasonably needed for the agreed service

3 How we collect information

We usually collect information directly from you through our website, Stripe checkout, onboarding, meetings, email and connected business tools

We may also receive information from an authorised member of your organisation, a service provider you ask us to connect, or a public business register. Where required, we will take reasonable steps to ensure the individual knows why the information was collected and how it will be used

4 Why we use information

We use personal information only where reasonably necessary to:

• Respond to enquiries and assess whether Dashly is suitable
• Provide quotes, process payments and administer subscriptions
• Discover, design, configure, test, secure and support business systems
• Communicate with authorised customer contacts and provide training
• Prevent fraud, misuse and security incidents
• Maintain business, tax and accounting records
• Improve our services using appropriately limited or de-identified information
• Meet legal obligations and resolve complaints

If information is required to deliver a service and you do not provide it, we may be unable to proceed

5 AI processing

Some Dashly services use third-party AI model providers to process prompts, business content or workflow inputs. We configure these services with reasonable safeguards and limit information to what is needed for the agreed task

Do not submit highly sensitive personal information, health information, financial credentials, government identifiers or confidential third-party data to an AI feature unless we have expressly agreed how it will be protected

AI outputs are subject to human review and are not used by Dashly to make solely automated decisions that produce legal or similarly significant effects about individuals

6 When we share information

We may share information with service providers that help us deliver Dashly, including Stripe, hosting and cloud providers, communications platforms, AI model providers, professional advisers and vetted contractors

We share only what is reasonably needed for the relevant purpose and require appropriate confidentiality or data-protection safeguards where practicable. We may also disclose information where authorised by you, required by law, or necessary to protect rights, safety or system security

We do not sell personal information

7 Information processed outside New Zealand

Some service providers may process or store information outside New Zealand. Before disclosing personal information overseas, we take reasonable steps to comply with Information Privacy Principle 12, including using providers subject to the Privacy Act, comparable safeguards or contractual protections, or obtaining authorisation where required

8 Storage security and access controls

We use reasonable administrative, technical and organisational safeguards appropriate to the information and service. These may include restricted access, multi-factor authentication, encryption provided by our platforms, backups, logging and provider security reviews

No system is completely secure. You must also protect account credentials, apply appropriate access controls and notify us promptly of suspected compromise

9 Retention and deletion

We retain personal information only for as long as reasonably needed for the purpose collected, ongoing support, dispute resolution, security and legal or accounting obligations

Project information is reviewed when a service ends. Subject to legal, backup and technical constraints, information that is no longer required is deleted or de-identified. You may request deletion, but we may retain information where required or permitted by law

10 Access and correction

You may ask for access to personal information we hold about you or request a correction. Contact info@kantotalks.com and describe the information concerned

We may need to verify your identity or authority. If we cannot provide access or make a requested correction, we will explain why where the Privacy Act requires us to do so

11 Cookies and website data

Our website and hosting providers may use essential cookies or similar technologies for security, performance and basic functionality. If we introduce non-essential analytics or advertising cookies, we will update this policy and provide any notice or choice required by law

You can control cookies using your browser settings, although blocking essential cookies may affect functionality

12 Marketing communications

We may send service messages needed to administer your enquiry, order or subscription. We will send promotional email only where permitted. You can opt out of marketing at any time using the unsubscribe method provided or by emailing us

13 Privacy breaches

If a privacy breach occurs, we will contain and assess it. Where the breach has caused or is likely to cause serious harm, we will notify the Office of the Privacy Commissioner and affected individuals as required by the Privacy Act 2020

14 Complaints

Please contact us first at info@kantotalks.com so we can investigate and respond

You may also complain to the Office of the Privacy Commissioner

15 Changes to this policy

We may update this policy as our services, providers or legal obligations change. The current version and effective date will always be published on this page. We will provide additional notice where a change materially affects how we handle information already collected